Our quality assurance: You can relay on us.
For us being a “Trusted Store” means more than the fulfillment of a standardized bundle of properties. We want to earn the trust of our customers every day.
Therefore we have set-up a few principles:
1. With our 30-day-money-back guarantee you can test the acm® card case without any risk
2. Each acm® card case is being tested on “heart and kidney” before it leaves our warehouse.
3. In the case of a mechanical defect on the mechanism of your patented acm® card case we solve this by a simple repair or replacement with a new acm® card case free of charge. We care also after the purchase.
Limited Lifetime Warranty
acm europe warrants that the mechanism of the acm® wallet to be free from mechanical defects. If the acm® fails to operate please send the acm® to the appropriate distributor for your country or directly to acm europe GmbH. We will repair or replace your acm® free of charge.
The warranty is limited to the normal use and wear and does not apply to the surface. The acm® wallet is not a security device for currency or credit cards. Therefore acm® completely excludes claims from lost or stolen cards or cash. In case of damage which is due to intentional or abusive conduct acm® reserves the right to refuse repair or replacement.
All returns, warranty work and exchanges should be send to:
acm europe GmbH
Should you have any questions, please send us an e-mail to firstname.lastname@example.org. You can reach us also by phone: +49 (0) 7771 91 48 140
For returns please enclose copy of the invoice or bill and all accessories which came with the acm® (money clip, interchangeable buttons etc.). Please let us also know – by a short message – why the acm® has been send back.